Responsible gambling

We want you to enjoy your time with Godz Casino in a way that feels safe, controlled and fun. Gambling should be an entertainment choice, not a source of stress or harm. If you ever feel your play is becoming difficult to manage, there are clear steps you can take right away and people who can help. This page describes practical tools, healthy habits and support options to help you stay in control.

Recognising the Signs

It can be hard to notice a problem when you’re close to it. The sooner you recognise warning signs, the easier it is to act. Look out for:

Spending more time or money than you planned, or chasing losses to try to win back money.
Using gambling to escape stress, anxiety or depression rather than for entertainment.
Neglecting work, family or social commitments because of gambling.
Borrowing money, using overdrafts, or selling possessions to gamble.
Feeling restless, irritable or withdrawn when you try to cut down or stop.
Lying to others about how much you gamble or hiding activity on your account.

Practical Tools to Control Your Play

Small, practical changes can make a big difference. Use these tools and behaviours to keep gambling within safe limits:

Deposit limits — set daily, weekly or monthly caps on how much you can add to your account.
Loss limits — cap the amount you can lose over a defined period.
Wagering limits — restrict the size of individual bets to reduce risk.
Session time limits and reality checks — plan how long you will play and use reminders or automatic breaks.
Self-assessments — pause to reflect on recent play, wins and losses, and whether gambling is still enjoyable.
Remove payment methods — unlink saved cards or use pre‑paid options to reduce impulse deposits.
Use cooling-off periods — short breaks can interrupt harmful patterns and give perspective.

How to Set Effective Limits

Setting limits is most useful when you make them deliberate and realistic. Try this simple process:

Decide on a budget you can afford to lose without affecting bills, rent or essentials.
Choose specific limits (deposit, loss, bet size, session length) and apply them through account tools.
Record your activity: keep a simple log of deposits, time spent and outcomes for weekly reflection.
Stick to your limits: remove temptation by turning off saved payment methods and using delays before increasing limits.
Review regularly: if limits are too high or too low, adjust them to match your financial and wellbeing priorities.

Self‑Exclusion and Cooling‑Off

If limits and short breaks aren’t enough, a longer break can help. Self‑exclusion and cooling-off are effective, formal ways to stop access for a set time.

Cooling-off: a temporary break for a few days or weeks to step back and reassess your relationship with gambling.
Self‑exclusion: a longer-term block that prevents access to your account and to marketing communications for the chosen period.
What to expect: during a self‑exclusion period, account access is restricted and you won’t be able to place bets or receive promotional offers.
Reactivation: if you choose to return after a self‑exclusion, there is usually a formal process and a delay to ensure you are ready.

Support and Treatment Options

Seeking help is a strong and sensible step. Support ranges from confidential helplines to professional treatment. Consider these options:

Talk to your healthcare provider or a qualified counsellor about concerns and available therapies.
Contact a specialised gambling support service for confidential advice and structured programmes.
Consider financial counselling if gambling has affected your finances—practical budgeting help can reduce pressure.
If you feel at immediate risk of harming yourself or others, contact emergency services right away.

If You’re Worried About Someone Else

Supporting someone with a gambling problem can be difficult. Your caring role matters, and there are practical steps you can take to help:

Start a non-judgmental conversation: express concern, listen, and avoid blaming language.
Encourage them to use account limits, cooling-off or self‑exclusion tools.
Set boundaries about shared finances and protect your own assets—consider separating accounts and cards.
Seek support for yourself: family and friends’ support groups and counselling can help you cope.

Our Commitment to Safer Play

We take responsible gambling seriously. Our goal is to provide clear tools, supportive staff and practical options so players can make informed choices. You can expect:

Easy-to-use account controls for limits, time-outs and self-exclusion.
Confidential, respectful support from our team if you ask for help or restrictions.
Training for our support staff to spot signs of harm and to respond with care.
Regular review of our tools and policies to make safer play more accessible and effective.

If you would like to discuss tools, limits or self-exclusion options, please contact our support team for a private, non-judgmental conversation. You do not have to manage this alone—help is available and many people find meaningful relief by taking the first step.