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Privacy Policy

  1. Legal Status And Data Controller

    Godz Casino is committed to protecting your personal data and complying with applicable data protection laws, including GDPR where relevant. We collect and process personal data to provide our services, meet legal obligations, prevent abuse, and for legitimate business purposes.

    Your rights under data protection law include:

    • Right of access to your personal data;
    • Right to obtain rectification of inaccurate data;
    • Right to erasure (right to be forgotten) in certain circumstances;
    • Right to restrict or object to processing where applicable;
    • Right to data portability for data you provided to us in a machine-readable format;
    • Right to withdraw consent where processing is based on consent.

    To exercise your rights or to contact our data protection representative, please contact us.

  2. Registration And Login Process

    When you create an account or log in, we collect the personal data necessary to set up and maintain your account and to confirm your eligibility to use our services. This typically includes:

    • Contact details;
    • Account credentials (usernames and hashed passwords);
    • Personal details needed to verify identity and age (for example, date of birth and supporting verification information when required);
    • Communications you send to us and account preference settings.

    We use this information to register your account, authenticate access, prevent fraud and abuse, comply with legal obligations, and manage your account. Some verification checks may be required before certain account actions are permitted.

  3. Games And Software Providers

    To deliver game content and related services, we process technical and gameplay-related data. This helps us provide a smooth and fair experience. Such data may include:

    • Game session identifiers and technical logs;
    • Device and browser information, IP address, and connection details;
    • Game activity data (such as game choices and session durations) and aggregated usage statistics.

    We share the minimum necessary personal data with our game software providers and service partners so they can host, run, and support the games and features you use. We also use aggregated, anonymized data to analyze game performance and user trends.

  4. Bonuses And Promotions

    When you participate in promotions, we collect and process data needed to determine eligibility and to award and manage promotional offers. This may include account activity and promotional opt-in status.

    We may use your contact details to notify you about promotions where you have given consent or where we have a legitimate interest in communicating service-related offers. You can opt out of marketing communications at any time.

  5. Vip And Loyalty Program

    Participation in loyalty or VIP programs requires processing of activity and profile information to determine eligibility, track status, and issue rewards. This includes:

    • Records of your activity relevant to tier qualification;
    • Preference and contact information for personalised service.

    We may use automated processes to allocate tier status or benefits. You have rights to request human review and to object to profiling where applicable.

  6. Payment Methods And Account-Related Processing

    We collect and process necessary personal and verification information to manage your account and to comply with registration and legal requirements. This may include identity verification documents and other information needed to confirm your identity and to prevent fraud.

    We share personal data with trusted third-party service providers solely to the extent necessary to provide and secure account-related services and to comply with legal obligations. We limit access to this information and require partners to protect it appropriately.

  7. Key Terms And Enforcement

    We process personal data to enforce our terms of use and other policies, to detect and prevent multi-accounting, bonus abuse, unlawful activity, or other breaches. Processing includes:

    • Monitoring account activity and patterns to detect abuse;
    • Keeping records necessary to investigate and resolve disputes;
    • Restricting or closing accounts when required by our terms or applicable law.

    We retain relevant records for as long as necessary to defend our legitimate interests, comply with legal duties, and resolve disputes.

  8. Mobile And Technical Features

    When you access our site from mobile devices, we may collect technical information such as device type, operating system, app or browser version, device identifiers, and approximate location derived from IP address. We use this data to:

    • Ensure compatibility and performance across devices;
    • Improve user experience and troubleshoot technical issues;
    • Provide analytics and measure usage patterns.

    Cookies and similar technologies are used to support site functionality, remember preferences, and provide analytics. Where required, we ask for your consent for non-essential cookies and provide options to manage your cookie preferences.

  9. Security And Fair Play

    We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or alteration. Measures include encryption of sensitive communications, access controls, and regular security reviews.

    We process data to ensure fair play and to detect and prevent fraud and abuse. In the event of a personal data breach that creates a risk to your rights and freedoms, we will follow applicable notification requirements and inform affected individuals and authorities as required by law.

  10. Responsible Gambling And Support

    To support responsible use of our services, we may process behavioral and account data to offer or enforce harm-minimisation tools such as limits, time-outs, or self-exclusion measures. We also maintain records to support requests related to these tools.

    If you request assistance with responsible use options, we will process the information necessary to respond to your request and to implement appropriate measures.

  11. Advantages And Disadvantages Of Data Processing

    We process personal data to provide the services you expect, including personalized features, account security, responsible service controls, and eligibility for promotions. The benefits to you include a tailored user experience, access to loyalty and promotional programs, and protection against fraudulent activity.

    Processing personal data also involves some privacy trade-offs, such as sharing limited data with service providers necessary to operate the service. We aim to minimise these impacts by limiting data collection, applying strict access controls, and using data in aggregated or anonymized form where possible.

  12. General Information, Data Retention And Contact

    We retain personal data only for as long as necessary to provide services, to comply with applicable legal obligations, to resolve disputes, and to enforce our agreements. Retention periods vary by the type of data and by regulatory requirements.

    If you have questions, want to exercise your data protection rights, or need more information about how we process your personal data, contact us.

    We may update this Privacy Policy from time to time. If we make material changes that affect your rights, we will notify you in a clear manner.